Golang Job: DevOps Software Engineer - Infra Services

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Job Skills

Company

Five9

Location

Porto - Portugal

Job type

Full-Time

Golang Job Details

Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results.

We are driven by a passion to transform contact centers into customer engagement centers of excellence. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud.

As part of the Cloud Platform engineering team, you will be building Five9's next generation, cutting-edge Modern SaaS platform. An ideal candidate for us is an experienced engineer who is passionate about building high performance cloud platforms with automation first mindset and a brilliant problem solver and a creative self-starter.

Key Responsibilities:

  • Be part of Cloud Platform Team, focused on building the next generation Modern SaaS using public multi-cloud and hybrid-cloud solutions.
  • Build automation capabilities towards common abstractions, tools, automation for CI/CD and progressive delivery of Cloud Native applications.
  • Enable all Five9 development teams with a Cloud Native developer workflow, conduct developer training and toolset to automate software delivery with a focus on Scale, HA.
  • Design, and build secure, highly scalable, enterprise grade platform services.
  • Document and communicate clearly of architecture and implementation solutions.
  • Work closely with product managers, architects, testers and development teams.
  • Troubleshoot and support current Cloud platform in production.
  • Expertise to Debug & Support Production issues.

Key Skills:

  • 5+ years of professional software development / DevOps / production operations experience.
  • 2+ years of Cloud Native application delivery experience.
  • Strong Hands-on experience with Kubernetes, CI/CD tools like GitLab, Jenkins, TeamCity.
  • Intimate knowledge of public cloud infrastructures (GCP - Preferred, AWS, Azure).
  • Hands-on experience working on core Cloud services – compute, storage, network, virtualization, Identity and Access Management (IAM).
  • Strong proven experience in Infrastructure as Code (IaC), to be responsible for building robust platforms using automation.
  • Experience building automation and deploying high quality software with test frameworks and CI/CD, Progressive Delivery.
  • Advanced knowledge of Linux based systems and runtimes.
  • Strong development experience in one or more programming languages - Python, Terraform, Golang, Java, etc.
  • Expert level in Current technology Stack Helm, K8S, Istio, GCP, AWS, GKE, EKS, Terraform, SRE/DevOps practices or equivalent.
  • DevOps mindset and familiarity with the concept of Site Reliability Engineering – inherent sense of ownership through the development and deployment lifecycle.
  • Some experience working with at least 1 or more Cloud Provider automation tools.
  • You understand what it takes to run mission critical software in production.
  • Ability to prioritize tasks, work independently and work collaboratively in an agile environment.

#LI- RS1 #LI-Hybrid

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

View our privacy policy https://www.five9.com/pt-pt/legal.

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Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.

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